politicas

politicas (3)

Quality Policy

QUALITY POLICY

   

    Download Certificate

         ISO 9001:2015          

The Management declares that BERKOMAT, S.L.U. is baically a Commercial Enterprise, representative and distributor of several well-known and prestigious European companies and brands, and states that its guarantee of success lies in the correct promotion and sales of such products, as well as in obtaining attentive service to the full satisfaction of its Customers, and confirms its intention of making a formal commitment to Quality. Consequently, the followind objectives have been established:

 

√ Permanent Adaptation to customers' needs and expectations.

√ Consolidation and increase in the market. Loyalty from existing customers and capturing new ones.

√ Extending knowledge of the products sold, their characteristics and applications.

√ Continuos improvement of techniques and processes to obtain maximun efficency, by optimising available resources.

√ Guarantee that our Suppliers and Subcontractors comply with all regulations and conditions relating to the quality of products, packaging, transport, after-sales service, etc...

√ The company's staff will be involved in fulfiling these objectives. 

√ Promotion of an approach to processes and thoughts based on risk.

√ Compliance with legal requirements and applicable regulations.

√ Consideration for the context and strategy of the Company.

 

 

Oiartzun, May 2017

Approved: Manager

 

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Cookies Policy

Use of cookies in berkomat.com

This website uses its own cookies and those of third parties required for the site to operate correctly. We are doing everything possible to facilitate the use of said cookies, in addition to their management and control when using our services.

What are cookies?

Cookies are small text files that are stored in the user's Internet device when visiting a website. Basically, they are identified by a name and contain: a specific associated value, the name of the domain of the website issuing it and an expiry period. Web designers determine the type of information contained in a cookie and its purpose; it can also be used by the web server each time you visit the site. Cookies are used to save time and make browsing the web more efficent. However, they can be used for several different purposes from remembering the information at the start of the session, or you purchase order.

It is normal for a website to use links to other sites which, in turn, issue their own cookies, known as third-party cookies.

In principle, cookies are only returned by the browser to the website domain that created them each time a connection of some form is made to it, although it is possible that a malicious code running on the customer's devide could copy information from cookies from other domains, and so it is not unusual for the¡r values to be encrypted.

Their are a great deal of guides explaining what cookies are, and what they are used for. We will explain how cookies affect this website, but should you need more information, please see these pages:

How do we use cookies at berkomat.com?

Our website does not use its own cookies to study the user's behaviour while visiting the site; they are only functional and their content is strictly anonymous.

On the other hand, there are third-party cookies, some of them being necessary for the correct functionality of the site and others can be used for analytical or marketing purposes, always anonymously.

What of our own cookies are installed?

This website only installs functional cookes, more specifically, those for selecting the language chosen for your previous visit, if this functionality is active.

Third-party cookies

At present, this website uses third-party services: Google and associates, Twitter, Facebook, Pinterest, Linkedln and Whatsapp.

When using their servies, the sites issue and manage their cookies. Thus, these cookies are managed by third parties, so you can use their tools to limit the use of their cookies.
Some of these cookies will modify the advertisements on other websited to adapt them to you preferences, also link them to social networks.

You can obtain more information on the use of third-party cookie policies at he following links:


Note:
This site collects information for analytical and marketing purposes through Google Analytics and Google Ads.
You can download and install a plug-in to disable Google Analytics by clicking here.

How can I opt out of cookies?

You can reject the installation of third-party cookies by going to the privacy policy or opt-out systems of each third-party that has the option. In no case will Berkomat be held responsible for the privacy policies of third parties included in this Cookie Policy.

You can also oppose the use of specific cookies through the following services:

Moreover, you can always deactivate Cookies by configuring you browser:

  • Firefox: Tools -> Options -> Privacy -> History -> Custom configuration.
  • Chrome: Settings -> Display advanced options -> Privacy -> Content settings.
  • Safari: Preferences -> Security
  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

What happens if cookies are disabled?

Some functionalities of the website could be disabled.

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Privacy Policy

Legal notice, conditions of use and privacy policy

Legal information

In compliance with Law 34/2002 of 11 July, on Information Society and E-commerce Services, we inform you that the Internet domain www.berkomat.com is the property of Berkomat, S.L.U. (B20485157), address P.I. Ugaldetxo, Calle Zuaznabar 48, 20180 Oiartzun (Gipuzkoa) telephone 943514854, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., registered in the Commercial Register of Gipuzkoa, Volume 1.427 of the registration Records, Folio 151, Sheet SS-8458.

  1. General Conditions

Berkomat, S.L.U. (henceforth "the Processing Supervisor" o “the company”) is a company dealing in wholesale inter-industrial sales. The website www.berkomat.com (henceforth “the website”) is the property of Berkomat, S.L.U. The person who visits and uses this website is the user of the website (henceforth "the user").

The user enters the website voluntarily. Entry to the website is free. Browsing the website involves accepting and reading the legal notices, conditions and terms of use, and privacy and cookie policies contained therein. If users do not agree with the conditions of use and do not give consent, they cannot use the website.

Entry to the website, also the use that may be made of the information contained therein, are solely the responsibility of the user. The user understakes to use the same in accordance with the purpose of the website. The user cannot make ilegal use of the information contained in the website, or carry out actions that could harm or alter the system software of the website.

Users are prohibited from including or communicating false or inaccurate content that misleads, or may mislead, Berkomat, S.L.U., other users or third parties. The user solely responsible for the damage caused by communicating such data. It is prohibited to use the personal data of third parties without their consent, as well as using the identity data of third parties with the aim of passing oneself off as, or pretending to be, any other person or entity.

Berkomat, S.L.U. makes every effort to prevent errors in the content publised on this website, and reserves the right to modify them at any time. Berkomat, S.L.U. expressly disclaims any liability for error or omission in the content of this website and ofr the losses that may arise from a lack of veracity, accuracy or updating information in the same.

The website may have links to other websites or enable access via a browser in their website. The company does not accept and liability relating to these linked sites, nor for the search results, as it has not control whatsoever on these, their content, products and services, etc... the aim of these services id to inform the user of other sources of information; therefore, users are solely responsible for accessing the content and conditions of use governing the same. With links to social networks, property of the party responsible for data processing or third parties, these are also governed by the general condition for such networks.

Berkomat, S.L.U. accepts no liability for any consequence, loss or damage that may arise from the use of this website or its content, including damage to computer systems and the entry of viruses or other elements on the website, introduced by outside third parties that may cause alterations in users' hardware or sofware, but uses all means available to it to prevent this from happening.

Berkomat, S.L.U. reserves the right to modify or delete at any time, with no previous notification and/or justification, the design, configuration and information contained on the website, if it deems appropriate. The company does not accept liability for the losses such modifications may cause. However, it will use the resoures it has available to inform users of such changes.

  1. Intellectual and industrial property

Property rights on this website, its pages, screens, information contained therein,, appearance and design, photographs, images, products and services, brand names, logos, slogans, etc... are the property of Berkomat, S.L.U., unless stated otherwise.

Under no circumstances can entry or browsing on the website constitute a waiver, transfer, or total or partial permission from Berkomat, S.L.U. for the user to make personal use of its intellectual and industrial property rights. The unauthorised reproduction, distribution, sale or transformation of these works constitutes an infringement of the Berkomat, S.L.U.'s intellectual property rights.

The use undertakes not to act in detiment to the ownership of this website. Unauthorised use of the information contained in this website, as well as the damage caused to the intellectual and industrial property rights of the owners, can give rise to the corresponding legal proceedings and, if appropriate, the liabilities arising from such actions.

  1. Modifications

These Conditions may be modified when Berkomat, S.L.U. deems appropriate, either to updte changes in regulations, or to carry out other types of improvements. The modifications will be valid from the time they are published on the site. The company will use all means available to it to inform users of the site of the changes made.

  1. Privacy Policy - Protection of personal data

4.1. Introduction

In compliance with regulations on the Protection of Personal Data, users are informed that the personal data provided by electronic mail, sent through forms on this websitet, or any other means on this website, will be incorporated into the data processing belonging to Berkomat, S.L.U., Processing manager (Tax ID No. B20485157), in order to answer queries and requests received, contact you, manage the services required, commercial relationships and the legitimate functions and interests that are part of its activity, as well as sending bulletins and news to those who have subscribed and to send commercial information in the future that may be of interest to you.

Accepting these conditions necessarily involves express authorisation to process the data described, which may be kept for an unlimited amount of time for the purposes described in this Privacy Policy, unless you indicate otherwise. The legal basis for the processing is, in terms established by the regulations on data protection, the need to process your data for transacting goods and services requested by you, the compliance with legal obligations by the Processing Manager, and/or legitimate interest of the Processing Manager to e.g. send you commercial communications (direct marketing) or information.

Your personal data is processed confidentially. Berkomat, S.L.U. is commited to the privacy and protection of users' personal data and uses all resources available to it to ensure the security and privacy of data subjects.

4.2. Rights of data subjects

You can exercise your rights to access, rectify, delete, limit processing, portability and oppose, as well as removing consent or any other request on this subject, by writing to the Processing manager, Berkomat, S.L.U., at P.I. Ugaldetxo, Calle Zuaznabar, 48, 20180 Oiartzun (Gipuzkoa), tel. 943514854, or at the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it..

Applicants must enclose a copy of their identification documents (ID card or similar) with the request. If making the request as a legal representative, you must also enclose a photocopy of the identification document of the applicant and one accrediting such representation.

The control authority that you can turn to if you do not agree with the outcome of the request, or to present a claim is the Spanish agency for data protection: www.aepd.es

4.3. Security measures

Berkomat, S.L.U. will process the personal data contained in its data processing by adopting technical and organisational measures needed to ensure your security and prevent then from being altered, lost, or processed or accessed without permission, in view of the status of technology, the type of data stored and the risk to which they are exposed, either from human action or physical or natural means, in accordance with current legislation to be applied for security measures and processing personal data. However, users are informed that computerised security measures are not impregnable and are not safe from possible unlawful and undue interference, for Berkomat, S.L.U. accepts no liability.

4.4. Links to social networks and web feeds

This website can provide links to social networks and external sites and web feeds, such as Facebook, YouTube and Twitter, among others. Berkomat, S.L.U. does not accept any liability relating to linked sites. Users entering social networks and external sites and web feeds related to Berkomat, S.L.U. from links on this website or any other method, are previously and expressly informed that the conditions of use, privacy policies, cookie policies and any other conditions and/or regulations depend on the entities responsible for such social networks and external sites and web feeds, and never Berkomat, s.L.U.

4.5. Expiry

Berkomat, S.L.U. reserves the right to modify its privacy policy as it deems appropriate, and to regulatory or jurisprudential changes. Should the company make any modification, the new text will be published on this website, where users can read the information. In any case, relationships with users wail be governed by the regulations in force at the exact time that website was entered. Therefore, Berkomat, S.L.U. recommends you to visit the privacy policy each time you connect to the website.

  1. Jurisdiction

The relationships established between Berkomat, s.L.U. and the user are governed by the provisions of current regulations on the applicable law and competent jurisdiction. However, for cases where the regulations allow for the parties to go to court, the company and user, expressly waiving any other jurisdiction that may correspond to them, will be subject to the Courts of Donostia-San Sebastian (Gipuzkoa).

Berkomat, S.L.U. will pursue non-compliance with the conditions above, the privacy policy or any other undue use of the functionalities and content on its website, by exercising all civil and criminal actions to which it has the right in law.

Latest update of the Legal Notice and Privacy Policy: 07/10/2018 [...]

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